Frequently Asked Questions at Element 31 Apartments
Yes! We are committed to exceptional service. Not only do we have professional on-site maintenance, we offer 3-hour Service Response during normal business hours and emergency service 24/7/365
We are always happy to help! You Can Request Maintenance Service From The Convenience Of Your Own Home, Via Our Resident Portal! You May Chose To Be Present When Maintenance Arrives And Give A Preferred Time, Or You May Give Permission For Us To Enter With Your Absence. *Tip: Download The Resident Portal App For Even More Convenience
Our Residents Are Our #1 Priority. We Strive To Respond To All Service Requests Within 3 Hours To Ensure Your Home Is Maintained To Your Satisfaction. Non Emergency Service Requests Are Handled During Regular Business Hours.
Yes, parking is available onsite for our visitors and residents. Visitors to our office can use the designated "office parking" spaces near the rental center while conducting business in our office. Resident parking includes garage parking.
Yes, we offer in home washer and dryers in every apartment.
We Are Proud To Call Element31 Pet-Friendly! Our non-refundable Pet Fee Is $350 And Our Monthly Pet Rent Is $40 Per Pet. In addition, a 65 lb. pet weight limit applies. Click Here To Learn More About Our Pet Policies And See Our Restricted Breeds Of Dogs.
You can submit your application anytime online or stop by during regular office hours to submit an application in person.
We Strive To Process All Applications In A Timely Manner. To Help Us Be As Efficient As Possible, Please Submit All Required Documents At The Time Of Your Application. If It's Been Longer Than 7 Days Since You Submitted Your Application, Please Call The Office And We'd Be Happy To Check On The Status Of Your Application For You! Our Processing Administration And Document Fee Is $45 Per Applicant And A Lease Initiation Fee $199; Both Are Due At The Time You Submit Your Application.
We Make It Easy For You To Pay Your Rent. Simply Create A Login To Your Resident Services Portal Where You Can Pay By Electronic Check, Credit Or Debit Card. You Can Even Pay Your Rent On Your Own Schedule By Taking Advantage Of Our Flexible Payment Options At GetFlex.Com.
We Are Excited For You To Call Element 31 Apartments Home! Move-In Expenses Include Your 1st Month's Rent, and Security Deposit. If You Have a Pet, Applicable Pet Fees and Deposits Will Also Be Due Upon Move-In. Wasatch Has Partnered with Jetty to Meet Your Deposit Requirements with a Small, Monthly or One-time Payment. Learn More
Your Rent Payment Includes Your Monthly Rent Plus Any Additional Bundle Services You Signed Up For At The Time Of Your Lease. We Do Not Include Utility Services Such As Water Or Electricity In Your Rental Rate. Rent Is Due On The 1st Of Every Month. Never Stress About Making A Payment By Setting Up Automatic Electronic Payments Through Our Resident Portal!
Students living at Element 31 attend Nibley Park School, Elizabeth Academy, Carden Memorial School, and Highland High School. For more information about schools in our neighborhood visit Salt Lake City School District. We are also conveniently located near Westminster College and University Of Utah.
To Uphold Fair Policies, We Use The Same Rental Criteria For All Applicants Which Includes A Credit Check, Residential Verification, And Employment Verification. Combined Income For The Apartment Must Also Reach At Least 2.8x Total Rent.
We make touring easy, with online tour scheduler, offering in-person, virtual and self-guided tours. Please be prepared to show Government Issued Photo ID to tour our community.
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Our team is always ready to answer your questions.