FAQ 2
We make touring easy, with online tour scheduler, offering in-person, virtual and self-guided tours. Please be prepared to show Government Issued Photo ID to tour our community.
To uphold fair policies, we use the same rental criteria for all applicants which includes a credit check, residential verification, and employment verification. combined income for the apartment must also reach at least 2.75X total rent.
You can submit your application anytime online or stop by during regular office hours to submit your application in person. We strive to process all applications in a timely manner and to be as efficient as possible, please submit all required documents at the time of your application. At the time you submit your application, a processing fee and document fee of $45 per applicant and a lease initiation fee of $199 will be due. If it has been longer than 7 days, please call the front office at 801-618-2024 and we would be happy to check on the status of your application.
We are excited for you to call Element 31 home! Move-in expenses include your 1st month’s rent and security deposit. Any other service you have added on will also be due at that time.
Your rent payment includes your monthly rent plus any additional bundle services you signed up for at the time of your lease. We do not include utility services such as water, sewer, trash, gas or electricity in your rental rate. To pay your rent, simply create a login to your resident service portal and you will be able to pay by electronic check, credit, or debit card. Never stress about making a payment by setting up automatic payments through our resident portal or pay your rent on your own schedule by taking advantage of our flexible payment options at GetFlex.com.
Build your credit by paying your monthly rent on time! Boost your credit for only $8.95 for a single person or you can bundle and save with two or more members for $14.95 a month. Learn more at RentPlus.Com.
Our residents are our #1 priority. We strive to respond to all service requests within 3 hours to ensure your home is maintained to your satisfaction**. Non-emergency service requests are handled during regular business hours. You can request maintenance service from the convenience of your own home via our resident portal! You can also call 801-618-2024 to request help from our maintenance team. You may choose to be present and give us a preferred time to come by or you may give us permission to enter in your absence. *Tip you can download our resident portal app for more convenience. Look up RentCafe Resident on your preferred app store to have easy access to your resident portal.
We are proud to call Element 31 pet friendly! Our pet fee is $350 (up to 2 pets) and our monthly pet rent is $40 per pet. Learn more about our breed restrictions. We are also conveniently located 10 minutes away from Sugarhouse Park for your pet to go play!
Yes, parking is available onsite for our visitors and residents. Resident parking includes garage and gated resident parking with no reserved spots. After 6 pm, guests can park on the first level, otherwise they may use the garage parking during business hours.
Element 31 is proud to offer a smoke-free environment, including all amenities plus indoor and outdoor spaces.
Students living at Element 31 attend Nibley Park Elementary, Nibley Park Jr. High, and Highland High School. For more information about schools in our neighborhood visit Highland School District Learn more. We are also conveniently located near Salt Lake Community College, Westminster College, and Granite Technical School.
Yes, we offer in home washers and dryers.
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Our team is always ready to answer your questions.
Didn't find an answer?
Our team is always ready to answer your questions.